Soy Scented Melts Various Scents
- Category: Home Decor
- Product ID: 948
- Processing Time: 3-4 business days
1 Pack of scented melts
various scents to choose from or if you don't like our scents choose custom and tell us what scent you want and we will make if for you.
Most orders are dispatched from our warehouse within 48 Hours, custom orders do take longer because we have to get the scent from our supplier usually 3-5 working days. Upon dispatch we will send you a notification email and your order should arrive within 3-7 business days for standard delivery. Please note it can take longer to WA, remote and regional areas. Please note that we rely on our delivery partners to successfully deliver within their recommended service time frames. We use Aus POST’s eParcel system to deliver items Australia-wide from our Online Store in Melbourne, VIC. Please note we do reserve the right to use a different delivery supplier at any time. For Australian standard deliveries, please see the below guideline, as to when you should receive your parcel: Sydney metro, Canberra metro, Central Coast and Wollongong: 3-4 business days delivery from despatch NSW Regional, Melbourne, Brisbane: 2-3 business days delivery from despatch VIC Regional, QLD Regional, Adelaide: 3-4 business days delivery from despatch SA Regional, Tasmania: 4-5 business days delivery from despatch Darwin: 5-6 business days delivery from despatch Perth: 5-7 business days delivery from despatch NT Regional: 6-7 business days delivery from despatch *Please note that some rural locations may take slightly longer. * Once your order leaves our warehouse, you will receive an email from Aus POST with your tracking number, after which you can track your delivery. Please contact Aus POST for any inquiries about your order, as once this leaves our Online store, it is in the hands of Aust POST. We suggest you give an address where you will most likely be during the day to receive delivery, as you will be asked to sign for the receipt of your parcel. We can deliver to all business, residential and PO Box addresses in Australia. If you are not at home at the time of delivery a notification card will be left for collection at your local post office, unless authority is given to leave.
Refunds and Returns Policy
We have a no hassle money back guarantee when it comes to customer satisfaction on products purchased from LAC Luxe Candles
If you have a faulty or damaged item, please contact us ASAP with the details and photos of your item for an exchange or full refund (excludes Gift Cards – which cannot be refunded).
If your order arrives less than perfect, please provide a photo so we can organise a replacement or refund.
Please note we are unable to provide refunds or exchanges without proof of goods or purchase.
Refunds are issued in the same tender as the original purchase. For example, if the item was purchased using a Visa card, the credit will be refunded to the same Visa card.
Can I cancel my order?
An order can only be cancelled up to the point it is despatched. We pride ourselves in despatching orders promptly, so to cancel please contact us immediately before the goods have left our control.
Once your order is shipped you will receive an email advising you that your order has been despatched. After that point you will need to accept delivery and then return the order to us in accordance with our Refunds and Returns Policy above.
Returns & Refunds shipping costs will be at buyer’s expense.